Who to Call at Paramount

 

Who to Call at Paramount

The team at Paramount Advantage Medicaid stands ready to answer your questions and provide the information you need to care for your patients – and our members! Here are a few of the things that we would be happy to help you with:

·        Credentialing

­   New provider applications

­   Re-credentialing questions

·        Member Services

­  All member questions and grievances

­   Primary care provider change requests

­   Interpreter services

·        Provider Inquiry

­  Member benefits and eligibility

­   Claim status inquiries

­   Claim processing issues

­   Referral and authorization verification

·        Provider Relations

­  Provider and office staff education

­   Contract issues

­   Orientations and webinars

­   New product participation requests

­   Representative office visit requests

·        Utilization and Case Management

­  Obtaining in-plan and out-of-plan prior authorizations

­   Case and care management

­   Behavioral health out-of-plan requests

­   General clinical inquiries

·        Pharmacy

­   Obtaining drug prior authorizations

For an easy reference that includes important Paramount Medicaid phone and fax numbers, download Who to Call at Paramount.