Paramount launched a new electronic claims system on June 1. This only impacts the Paramount Advantage Medicaid product line for claims with dates of service on or after June 1, 2021. Here are a few things to know:
- There are no changes to your clearinghouse for electronic claims submission.
- Each Paramount Advantage Medicaid member has be assigned a new 11-digit member identification number. It starts with a number 1, such as 12345678901.
- Members will receive new cards with their new numbers over the next few weeks.
- The old ID numbers, which started with the letter A, are still active and can be used if you do not have the new ID.
- You can find a member’s new number on their ID card, the Explanation of Payment generated by the new system, or the provider portal.
- As part of this launch, the Paramount provider portal is under construction. It should be fully functional later this month. In the meantime, use this document to help you find the information that you need.
- For more information about the new electronic claims system, please visit our provider page on paramounhealthcare.com. Here, you’ll find a recorded presentation from a webinar that Paramount hosted as well as FAQs.
If you have questions, call your provider relations representative or email ProviderRelations.Paramount@promedica.org.
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