Thursday, March 25, 2021

Paramount Advantage Launches New Electronic Claims System

Paramount is launching a new electronic claims system on June 1, 2021. This will impact the Advantage Medicaid product line only, for claims with dates of service on or after June 1, 2021. The claims submission process will remain the same.

Also effective June 1, 2021, each Paramount Advantage member will be assigned a new 11-digit member identification number which starts with the number 1, i.e., 12345678901. Members will receive their new ID cards and numbers in the mail beginning June 1, 2021. 

Paramount Elite Medicare and commercial product lines will be activated in the new claims system at a later date. For these members, their identification numbers, which start with the letter P will remain the same until they are transitioned to the new system.


IMPORTANT: Advantage Medicaid members' legacy identification numbers, which start with the letter A are still active in the event you inadvertently bill for services with the member’s old ID number, as well as billing for services rendered prior to June 1, 2021.  Please note that Explanations of Payment generated by the new system will have the members’ new ID numbers on them.

The claims filing address, P.O. Box 497, Toledo, OH 43697-0497 remains the same and Paramount’s clearinghouse Payer IDs also remain the same.

We will keep you informed in the coming months and post new updates on
Paramount’s Provider News webpage, paramounthealthcare.com/providernews.

As always, please feel free to contact Tim Petee, Director, Regional Operations, Paramount by email at Tim.Petee@Promedica.org or by phone at 419-887-2961.